Privacy Policy

We collect information you provide directly to us, such as when you create an account, submit a project inquiry, or communicate with us. This includes: • Contact Information: Name, email address, phone number, and company name. • Project Information: Details about your business, goals, and technical requirements you share during onboarding. • Usage Data: Pages visited, time spent on site, browser type, and IP address collected automatically via cookies and analytics tools. • Payment Information: Billing details processed securely through our payment partners. We do not store raw card numbers.

We use the information we collect to: • Deliver, operate, and improve our services and platforms. • Communicate with you about your projects, invoices, and account. • Send service-related notifications and updates (not marketing, unless you opt in). • Analyze usage patterns to improve our website and product offerings. • Comply with legal obligations and enforce our agreements.

We do not sell, rent, or trade your personal information. We may share your data with: • Service Providers: Trusted third parties who assist us in operating our business (e.g., cloud hosting, payment processing, analytics), bound by confidentiality agreements. • Legal Authorities: Where required by law, court order, or to protect the rights and safety of Ariveh or others. • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Client project data is retained for a minimum of 5 years following project completion for contractual and audit purposes. You may request deletion of your account data at any time by contacting us.

Depending on your location, you may have the following rights regarding your personal data: • Access: Request a copy of the data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request erasure of your personal data where there is no legal basis for continued processing. • Portability: Receive your data in a structured, machine-readable format. • Objection: Object to processing based on legitimate interests. To exercise any of these rights, contact us at privacy@ariveh.com.

We implement industry-standard technical and organisational measures to protect your data against unauthorised access, loss, or misuse. This includes TLS encryption in transit, encrypted storage at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

Ariveh operates globally. Your data may be transferred to and processed in countries outside your own, including countries that may not offer the same level of data protection as your jurisdiction. Where we transfer data internationally, we apply appropriate safeguards such as Standard Contractual Clauses.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or a prominent notice on our website. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: Ariveh Technologies Email: privacy@ariveh.com Address: Dubai, United Arab Emirates